FAQs

We’re still working on our FAQs page—there’s a lot of information to cover, and we want to be sure we do it adequately. A preliminary set of questions (and answers!) will be here shortly, so please check back soon. First up:

What is Sterling Silver?

Sales and Shipping Policies

We’ll be adding to this section frequently, as well.

For now, if you have any questions about … well, anything! don’t hesitate to contact me. It would be my pleasure to address questions about specific Kalinka Malinka issues (our guarantee, online sales, return policy, home or workplace parties) or general jewelry questions (birthstones, characteristics of different gemstones, questions about specific pieces in our online jewelry store).

You can send email to info@kalinkamalinka.com,
or call Casey (toll free) at 1-877-287-0738.
We’ll get back to you with answers right away.

Sales and Shipping Policies

All sales  are 100% satisfaction guaranteed. If a purchase doesn’t quite work out for whatever reason, just ship the item back to us for replacement or refund, no questions asked. We want you to be happy. We can’t cover return shipping for items that aren’t damaged, but we will discount your next order to make …

View page »

Old Norman Star Coin

What is Sterling Silver?

The short answer is that sterling silver is an alloy made up of 92.5% pure silver and 7.5% other metal or metals, usually copper. Pure silver is too soft to serve well as jewelry or tableware, and like gold, is alloyed with other metals to make it both harder and more durable. The long answer …

View page »

Why do we use Paypal?

We currently use Paypal to process transactions because it’s the most cost-effective and hassle-free method for us, which we hope means it’s the most cost-effective and hassle-free method for you. Letting Paypal handle it means we rely on their security and protection to keep your credit card data in the hands of an organization that …

View page »